Accessibility Statement
MySSAgent is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.
Our Commitment to Accessibility
At MySSAgent, we believe that everyone deserves access to tools that help them make informed decisions about their Social Security benefits. Our website is designed to be accessible to people with disabilities, including those who use assistive technologies.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Accessibility Features
Keyboard Navigation
All interactive elements are accessible via keyboard. Use Tab to navigate, Enter to activate, and Escape to close dialogs.
Color Contrast
We maintain a minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text to ensure readability for users with low vision.
Screen Reader Support
Our site is compatible with popular screen readers including JAWS, NVDA, and VoiceOver. We use semantic HTML and ARIA labels throughout.
Focus Indicators
All interactive elements have visible focus indicators to help keyboard users track their location on the page.
Readable Text
Our base font size is 18px with generous line spacing. Content remains readable when zoomed to 200%. Use Ctrl/Cmd + + to zoom.
Skip Navigation
A "Skip to main content" link appears when you first Tab into the page, allowing keyboard users to bypass repetitive navigation.
Tips for Using This Website
Browser Zoom
If you need larger text, use your browser's zoom feature:
- Windows/Linux: Press Ctrl + + to zoom in, Ctrl + - to zoom out
- Mac: Press Cmd + + to zoom in, Cmd + - to zoom out
- Reset zoom: Press Ctrl/Cmd + 0
Screen Reader Users
For the best experience with screen readers:
- Use heading navigation (H key in most screen readers) to jump between sections
- Use landmarks (D key) to navigate to main regions
- Form fields have associated labels that will be announced
- Error messages are announced when they appear
Need Help? Contact Us
If you encounter any accessibility barriers or have suggestions for improvement, we want to hear from you. Please contact us:
We aim to respond to accessibility feedback within 2 business days.
Standards & Resources
Our Standards
- ✓WCAG 2.1 Level AA
- ✓Section 508 Compliance
- ✓ADA Title III Requirements
Last updated: January 2026